Shipping times may be longer than average as we streamline our production process. We will contact you with approximate shipping times if we believe they may be longer than outlined below. - Thanks, VTW Staff
Vintage TeaWorks can ship via UPS, FedEx or USPS, either domestically or internationally. In addition to shipping time, please allow 2-5 business days for us to process your order. For domestic orders shipped via UPS or FedEx Standard Ground, please allow for 7-10 days overall delivery time. For international orders, the shipping time may vary. The estimated time of the arrival of your product should be considered as an estimate only, and Vintage TeaWorks will not be responsible for any damages due to delays in shipping.
Free Shipping on All Orders over $50 Promotion cannot be combined with any promotion (coupons, gift certificates, or offers from external sites) unless explicitly stated otherwise. Packages with free shipping are sent via carrier chosen by Vintage TeaWorks in its sole discretion.
We are committed to your satisfaction. If any of our products do not meet your expectations, we want to know. We will gladly exchange or refund your purchase within thirty (30) days of receipt of the returned merchandise. Please note that refunds will only be issued to the same credit card that was used for the original purchase. To return any products for a refund or exchange:
- Email us at cus[email protected] and include your order number and a description of the reason for the return.
- Repack the product in its original packaging, if possible.
- For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Vintage TeaWorks is not responsible for items damaged or lost in transit.
Please contact us at [email protected] for return shipping information